Mandate

To provide frontline support services for patients with conditions spanning the entire healthcare continuum.

 

Functions

  1. Ensures communication and understanding about post-hospital care among patients, family and healthcare team members.
  2. Work hand in hand with the District Social Welfare, Domestic Violence and Victim Support Unit (Dovvsu) to help solve cases of child neglect, child abuse or domestic violence activities relating to children.
  3. Advocates for patient and family needs in different settings: inpatient, outpatient, home, and in the community.
  4. Assists clients who are admitted to the various wards and are either abandoned by family members or good Samaritans.

Assists hospital staff in various units who face challenges with clients who have financial difficulties.